Tài liệu Orders (cont) - Nhóm 6

Group:

Vu Thi Anh Tho

Nguyen Ngoc Tram

Phan Thu Thao

Pham Thi Thu Thao

Letter 2:

We acknowledged with thanks the receipt of your letter dated 14^th June together with your orders No C.497 and C.498.

We would like to advise you that your order C.497 is added to your Christmas Order No. C455 which is being urgently prepared for prompt delivery. We also regret our inability to offer you the “Prince” champagne glass; however we are pleased to send you the “Royal” one as an alternative, as marked in your order.

We are pleased to learn that you are selling well our glass products. We would like to send you our warm congratulations to your impressively increasing sale with us and hope that the sale will increase more for our benefits in the upcoming years.

Yours faithfully,

Letter 3:

Dear Sirs

We would like to announce you that your first multi-purpose tractors No CT860 are selling well from the beginning and now we are very pleased to place a firm order on the following terms and conditions:

1.      Commodity: multi-purpose tractor No CT860

2.      Quantity: 60 units

3.      Specification: as per the catalogue No 4/88 and technical drawing (attached to your offer dated March 2^nd, 20…)

4.      Price: 2200USD per unit CIF Saigon port, HCM city including packing.

·         Total: 66.000USD

5.      Delivery: to be made in 2 lots

·         First shipment of 10 units is to be effected in August 20…

·         Second shipment of 20 units is to be effected in December 20…

6.      Packing: in export customary standard, suitable for long sea voyage.

7.      Marking: both opposite sides of each package are written by discolor paint (words not less than 5 cm)  as follow:

·         Order form No TD 44/50

·         Exporter: Export tractor Co, Ltd

·         Importer: machinery and accessories import corporation of Hanoi

·         Package no: from No.1

·         Net weight:

·         Gross weight:

·         Quantity:

8.      Payment: to be made by irrevocable L/C in USD opened through the account of  Vietcombank ,15 days prior to the first shipment, to the account of Tokyo Commercial Bank in the seller’s favor for the total value of the goods. Partial shipment is allowed. Documents required for payment as follow:

·         Commercial invoice (3 sets)

·         Original B/L (1 set)

·         Packing list (3 sets)

·         Certificate of quality (1 set)

·         Insurance policy (1 set)

9.      Technical documents: 2 sets of technical drawing, 2 sets of  instruction for assembling, operation, maintenance in English will be shipped with goods. One other set is to be airmailed to you not later than August 30^th, 20…

10.  Guarantee: 12 months from dispatch, 6 months from usage. This warranty does not apply for damages caused by customers.

We look forward to receiving you confirmation soon.

Yours faithfully

TRANSLATION:

A.    Vietnamese – English translation:

1. We are very pleased to inform you that we had completed your order number 9901/1/5 for 50 crates of “Silverline” cutlery, and have arranged loading to Rotterdam.

2. The order number 6712/1 is being processed now and ready to be sent next week.

3. We are pleased to supply you 60 tons, which is 30 tons for the first shipment and 30 tons for the second. We will inform you more after we receive an advice of dispatch of the first 30 tons order.

4. We were surprised and sorry to hear that your goods (order No. B145) haven't reached you yet. Under exploration, we know that the delay was due to local disputes over cargo ships loaded onto Hamburg. At presence, we are trying to move your goods onto Samoa which will
depart before this weekend. However, we will continue inform you any news we get.

5. I am writing to inform you that the goods will be delivered 3 weeks later than we have decided. Because of a fire at our factory in Greenford, most of the machines were damaged. However, your order has been forwarded to our factory in Slough and will be fulfilled there. I am sorry for this delay because the situation was uncontrollable.

6. We are sorry to inform you about a delay in delivery. This was caused because the goods supply was interrupted in Gara, where the civil war unexpectedly broke out last week. We have contacted our possible supplier in Lagos and he would let us know if he can help us. You can cancel your order as you please, but we think you can see clearly that most manufacturers are facing the same difficult situation.

7.  We are sorry to inform you that this kind of goods is out of stock at the moment and it will take us at least 6 weeks to deliver the next order. Please contact us at that time.

8.      We would like to thanks for your order for the overalls which are suitable for manual labor.  Unfortunately, the kind of thick cotton overalls which you required are now out of stocks. Because you are just mention in this kind, we understand that we cannot satisfy you by replacing another line of product. However, we will inform you intermediately after our new arrival in the next 2 months

9.      Today, we have received your order for Electronic Generator ACN. However, because of a strike at ACN factory, we regret our inability to handle your order. We also understand that the other kinds of Electronic Generator are not suitable for your requirements. We hope the trike will be solved as soon as possible, so that we can supply for you. We would continuously send you our notice so that you could understand the situation.

10.  We are sorry that we cannot see our way to accept quarterly payment term for the first orders, even when customer can demonstrate their financial capability. However, we would be prepared to reconsider this one we have established a firm trading relationship with you.